Terms & Conditions

Welcome to Stationery On Wheels (referred to as “we,” “our,” “us,” or “the Company”).
By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.

1. General Information

This website is operated by Stationery On Wheels.
By visiting or purchasing from our store, you engage in our “Service” and agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after any changes implies your acceptance of those updates.

2. Use of Our Website

  • You must be at least 18 years old or have parental consent to use our services.
  • You agree not to use the website for any unlawful or unauthorized purpose.
  • Any attempt to harm, hack, or misuse the website, or to collect data without permission, is strictly prohibited.

3. Products & Availability

  • All products are subject to availability.
  • We make every effort to display products, colors, and descriptions accurately, but slight variations may occur due to lighting or display settings.
  • We reserve the right to limit quantities or discontinue any product at any time.

4. Pricing & Payments

  • All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payments can be made via credit/debit cards, UPI, wallets, or other secure payment gateways integrated into our store.
  • For Cash on Delivery (COD) orders, applicable charges may be displayed during checkout.

5. Order Acceptance & Cancellation

  • Your order is confirmed once we send a confirmation email or SMS.
  • We reserve the right to cancel or refuse any order due to product unavailability, incorrect pricing, or suspicious activity.
  • Please refer to our Cancellation Policy for further details.

6. Shipping & Delivery

  • Orders are processed and shipped within 1 hour after payment confirmation.
  • Delivery timelines may vary depending on your location.
  • For more details, please review our Shipping Policy.

7. Returns & Refunds

  • We accept returns and exchanges under certain conditions.
  • Please read our Return & Refund Policy for complete information on eligibility and timelines.

8. Intellectual Property

All content on this website — including logos, images, graphics, text, product names, and designs — is the property of Stationery On Wheels.

You may not copy, reproduce, or distribute any content without our prior written consent.

9. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
  • While we ensure accuracy, we do not guarantee that the website will always be error-free, uninterrupted, or virus-free.

10. Third-Party Links

Our site may contain links to third-party websites for convenience.
We are not responsible for the content, privacy, or practices of those external sites.

11. Privacy Policy

Your personal data is handled responsibly and securely.
By using our website, you also agree to our Privacy Policy, which explains how we collect, use, and protect your information.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Gwalior, India] (replace with your actual business location).

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:
📧 info@stationery-onwheels.com