1. Information We Collect

We may collect and process the following kinds of personal data:

a) Information you provide directly

• Name, email address, phone number, shipping address, billing address
  
• Account credentials, login details
  
• Payment information (e.g. credit/debit card, UPI, etc.)
  
• Communication preferences, messages you send to us
  

b) Information collected automatically

• Usage data: pages visited, time spent, IP address, browser type, device type, referral URLs
  
• Cookies and similar tracking technologies (see Section 7)
  
• Order history, transaction records
  

c) Information from third parties

• Payment processors, logistics, or fraud-detection partners
  
• Marketing platforms (for analytics, advertising)
  

2. How We Use Your Information

We use the information we collect for purposes including:

• Processing and fulfilling orders, managing returns or refunds
  
• Communicating order status, account updates, customer support
  
• Marketing, promotions, newsletters (with your consent where required)
  
• Improving the Site, features, content, UX
  
• Analytics and reporting
  
• Preventing fraud and ensuring security
  
• Legal compliance
  

3. Disclosure of Your Information

We may share your personal data with:

• Service providers / third-party partners (payment gateways, delivery/logistics, email platforms, analytics tools)
  
• Legal and regulatory authorities when required by law
  
• Business transfers (if we sell or merge with another business)
  
• Affiliates and subsidiaries, as necessary
  

We require that third parties follow appropriate data protection practices.

4. Cookies & Tracking Technologies

We use cookies, web beacons, tracking pixels, and similar technologies to:

• Remember your preferences and login
  
• Track your activity on the site
  
• Provide personalized content and advertising
  
• Analyze site metrics and performance
  

You can manage or disable cookies via your browser settings. Note that disabling cookies may affect the functionality of the Site.

5. Data Retention

We will retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this Policy
  
• Comply with legal, accounting, or reporting requirements
  
• Maintain business records
  

Afterward, data may be anonymized or securely deleted.

6. Security Measures

We implement appropriate technical and organizational safeguards to:

• Protect your personal data from unauthorized access, disclosure, alteration, or destruction
  
• Use encryption (e.g. SSL/TLS) for data in transit
  
• Restrict access to personal data within our organization
  
• Regularly review and update security practices
  

However, no method of transmission or storage is 100% secure — absolute security cannot be guaranteed.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your personal data
  
• Request deletion of your data (subject to legal obligations)
  
• Object to or restrict processing
  
• Withdraw consent for marketing communications
  
• Port your data (data portability)
  

To exercise these rights, contact us at info@stationery-onwheels.com.

You may also opt out of promotional emails via the unsubscribe link in those emails, though transactional messages (order status, etc.) will still be sent.

8. Children’s Privacy

Our Site and services are not intended for children under the age of 13 (or the age applicable in your jurisdiction). We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it.

9. International Transfers

If your data is transferred to or stored in a jurisdiction other than your own, we will ensure adequate safeguards are in place (e.g. through standard contractual clauses, binding rules, or consent), in compliance with applicable regulations.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this page periodically for changes. Continued use of our Site after changes constitutes acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

Stationery on Wheels

Address: Lakkad Khana Pul, Ganji Wala Mohalla, Lashkar, Gwalior, Madhya Pradesh, PIN 474001

Phone: +91-7987608256

Email: info@stationery-onwheels.com